Shipping & Delivery Policy

Last updated: [23-01-2026]

At Awafi Mill, we aim to deliver your orders quickly, safely, and transparently. Please review our shipping timelines and charges below.

1. Order Processing

  • Orders are processed once payment is successfully completed.

  • Orders placed outside operational hours will be dispatched on the next working day.

2. Delivery Timelines

United Arab Emirates (UAE)

  • Same-day or next-day delivery across the UAE

  • Delivery timeline depends on order location and confirmation time

GCC Countries

  • Estimated delivery time: 3 to 7 business days

  • Delivery timelines may vary depending on customs clearance and local courier services

Worldwide Shipping

  • Estimated delivery time: 5 to 10 business days

  • Delivery timelines may vary based on destination country and customs procedures

3. Shipping Charges

UAE

  • Flat shipping charge: AED 15

GCC Countries

  • Flat shipping charge: AED 30

Worldwide Shipping

  • Flat shipping charge: AED 100

Shipping charges are calculated at checkout and are non-refundable once the order is shipped.

4. Customs Duties & Import Charges

  • For GCC and international orders, any customs duties, taxes, or import fees imposed by the destination country are the sole responsibility of the customer.

  • These charges are not included in the product price or shipping fee and must be paid directly to the courier or customs authority at the time of delivery.

Awafi Mill is not responsible for delays or additional costs caused by customs clearance procedures.

5. Delivery Partners

We work with trusted local and international courier partners to ensure reliable and secure delivery. Delivery timelines are estimates and may be affected by external factors such as weather, customs inspections, or regional restrictions.

6. Failed or Delayed Deliveries

  • If delivery fails due to an incorrect address, unavailable recipient, or refusal to pay customs duties, re-delivery or return shipping costs may apply.

  • Awafi Mill is not responsible for delays caused by courier service disruptions or customs processes.

7. Contact Us

If you have questions about shipping, delivery timelines, or your order status, please contact us:

Awafi Mill
📧 Email: happy@awafimill.com
📍 United Arab Emirates